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Elite

FAQs

Questions

Q: How long does it take to program the DiaLog Elite for someone that has never programmed one before?

Q: Do we need any special hardware to program the DiaLog Elite?

Q: What happens when an alarm occurs?

Q: What happens if the phone line is busy or if there is no answer?

Q: What if the person that answers does not acknowledge the alarm?

Q: Is there any way to have the Elite call a number once and then proceed to call other numbers until acknowledgement?

Q: What information comes out on a call to a fax?

Q: How can I find out what the phone numbers in the Elite are?

Q: Our facility has one set maintenance people on call during the day and other people on call during off hours and holidays. Can we call the appropriate people based on time of day?

Q: How can I find out what the current status of the Elite is?

Q: Can I have the Elite tell me what the current status is on a periodic basis, like every morning or every shift change?

Q: How can we determine when alarm calls are made and who acknowledged them?

Q: What do we need to do if we want to add more input or output channels?

Q: Can the Elite operate outside without additional heaters or ventilation?

Q: Can we control pumps, motors or fans from the Elite?

Q: How can we get alarm notification if we do not want to have phone lines installed?

Q: What kind of input signals can be connected to the Elite?

Q: Can the Elite be powered from something other than 120VAC?

Q: How long will the Elite run if primary power is lost?

Q: Can we share a single phone line between the Elite and other equipment or an extension?

Q: Can we use the Elite at a remote site in place of a PLC?

Q: We get hit by lightning frequently, what type of protection and notification is there if there is a lightning hit?

Q: We want to mount the Elite in another panel, do we have to have the NEMA 4X enclosure?

Q: Can we get the Elite without a clear front door, our installations are occasionally in public locations and we do not want people seeing the front control panel of the Elite.

Q: What is in the event log?

Q: Can we use the Elite with our SCADA system?

Q: Can we use the Elite as a pump controller?

Q: Can the Elite interface directly to a PLC?

Q: What is the difference between the GSM SA and the GSM option?



Answers

How long does it take to program the DiaLog Elite for someone that has never programmed one before?  [top]
4-channel unit will typically take less than 15-minutes to set up. The Quick Start section of the User's Manual will guide you through the process. The DiaLog Elite has a menu system that speaks the options in very clear and concise terms to assist in programming. And remember, the programming can be done locally through the keypad or remotely over the phone. So, if you need to make changes, there is not need to go and visit the site.

Do we need any special hardware to program the DiaLog Elite?  [top]
No, the Elite comes with an integral keypad, a talking voice for all menu options and the ability to program it remotely from any phone. You can also program it from the Internet using the DiaLogOnline service.DiaLogOnline

What happens when an alarm occurs?  [top]
By default, the Elite will start blinking the LED red for the channel that went into alarm. The Elite then starts calling the numbers that are in phone list 1 to inform people of the alarm condition. It will continue calling until someone acknowledges the alarm condition or until the condition goes away. Alternatively, you can program the Elite to call different phone lists based on time of day, day of week and holidays, and control local or remote relays.

What happens if the phone line is busy or if there is no answer?  [top]
When the phone line is busy the Elite will wait 30 seconds and then try that number again. If it is busy a 2nd time, then it will go to the next phone number. When there is no answer the Elite will go to the next phone number.

What if the person that answers does not acknowledge the alarm?  [top]
The Elite will go to the next phone number.

Is there any way to have the Elite call a number once and then proceed to call other numbers until acknowledgement?  [top]
Yes, for any or all of the phone numbers, you can program the Elite to call that number just once. This is used almost always when the phone number being called is a fax.

What information comes out on a call to a fax?  [top]
The entire status of the Elite when the call was made. This includes all the system settings, like primary power, battery power, temperature as well as all digital inputs, analog inputs (in engineering units) and the settings of all relays.

How can I find out what the phone numbers in the Elite are?   [top]
There are several options: print out the entire configuration of the Elite on a parallel printer from the local keypad, or listen to the phone numbers from commands issued either locally or over the phone.

Our facility has one set of maintenance people on call during the day and other people on call during off hours and holidays. Can we call the appropriate people based on time of day?  [top]
Yes, the Elite has a schedule for each day of the week and up to 20 holidays. The Elite will automatically call the appropriate phone list based on the schedule for that specific day.

How can I find out what the current status of the Elite is?  [top]
There are a number of ways: you can call it at any time and the current status will automatically be spoken to you, you can dial-in from any terminal emulation program, like Hyperterminal that is standard with Windows, or you can access the status via the Modbus interface.

Can I have the Elite tell me what the current status is on a periodic basis, like every morning or every shift change?  [top]
Yes, in fact, most facilities program the Elite to call a fax and report the current status so they have a hard copy ready for them when they start work. You can program the status to start at a specific time of day and then repeat every so many minutes.

How can we determine when alarm calls are made and who acknowledged them?  [top]
Every action in the Elite is logged to an event file with a time stamp. That includes, alarm calls, status calls, call-ins, going into alarm states, out of alarm states, acknowledgments, and any program changes. The event log can be printed locally or remotely over the modem.

What do we need to do if we want to add more input or output channels?  [top]
Antx, or your supplier, ships an I/O card that is plugged in from the front of the Elite. The Elite can accommodate up to 6 cards of any type in any order.

Can the Elite operate outside without additional heaters or ventilation?  [top]
The environmental limits on the Elite are the widest in the industry at -40F to +185F. It is very unlikely that you will need any heaters or ventilators unless they are used to remove humidity in excess of 90%. Additionally, the Elite comes in a NEMA 4X enclosure that is watertight and chemical resistant.

Can we control pumps, motors or fans from the Elite?  [top]
Yes, the Elite has relay cards that provide 4 Form C, 8Amp relays that can be controlled in the following ways: locally when an input condition goes into or out of alarm, locally upon command from the keypad, remotely upon command over a phone, remotely upon command from SCADA software, remotely upon command from another Elite, or remotely upon command from a modem dial-in session. Additionally, if you want Pump Control, you can purchase the Duplex Pump Control Option.Duplex Pump Control

How can we get alarm notification if we do not want to have phone lines installed?  [top]
The Elite can operate over a cell phone by installing a data interface module between the cell phone and the Elite or you can purchase an Elite in a NEMA enclosure with and integrated cell phone. Over radio modems to a remote PC running SCADA software.

What kind of input signals can be connected to the Elite?  [top]
Digital inputs can be either dry-contacts, typically coming from relays or switches, or they can be 0-24VDC, where any voltage above 3.5V is considered to be closed or on. Analog inputs can be either current (0-20ma or 4-20ma) or voltage (+/- 10V, +/- 5V, +/- 1V, 0-1V, 0-5V, 1-5V, 0-10V)

Can the Elite be powered from something other than 120VAC?  [top]
Yes, the Elite can be powered from anything that provides 15VDC, which will also charge the backup battery in the Elite, or from 12VDC if you do not need to keep the backup battery charged. This allows you to use solar power if desired.

How long will the Elite run if primary power is lost?  [top]
The Elite will run for 60 hours in an 8-channel configuration and over 40 hours in a 48-channel digital configuration. The I/O boards that consume the most power are analog input when the Elite is providing loop power and relays that are being energized.

Can we share a single phone line between the Elite and other equipment or an extension?  [top]
Yes, and the Elite has provided 2 phone jacks for assisting in that configuration. The preferred method is to connect the phone line from the phone company to the Elite and then from the Elite extension jack to your other equipment. This way when the Elite detects an alarm and needs to call out, it can sieze the line that may be in use and ensure that the alarm call is being made.

Can we use the Elite at a remote site in place of a PLC?  [top]
Quite possibly, it depends on the sophistication of the control needed. If the control is event-based, meaning when a condition occurs, then turn on/off relays, then the Elite can perform those functions.

We get hit by lightning frequently, what type of protection and notification is there if there is a lightning hit?  [top]
The Elite uses the same technology that is in higher end surge protectors - electronically resettable fuses. This means that the Elite can withstand up to 10,000 lightning hits of up to 20,000 volts. There are no fuses that need to be replaced in the Elite, so when a lightning hit does occur, the unit keeps working. Additionally, if the lightning hit, or some other event, causes the phone line to lose it's dial-tone, the Elite can be programmed to activate a relay so that you can locally have a light or horn notify people that the phone line is not operational.

We want to mount the Elite in another panel, do we have to have the NEMA 4X enclosure?  [top]
No, there are 2 other mounting options, both that use an open-frame construction. One mounts to a sub-panel and the other is a flush mount to attach to a door.

Can we get the Elite without a clear front door? Our installations are occasionally in public locations and we do not want people seeing the front control panel of the Elite.  [top]
Yes, you can get the NEMA 4X with an opaque cover that matches the color of the enclosure.

What is in the event log?  [top]
The event log contains time-stamped records of everything that has occurred in the Elite. That includes all channels going into/out of alarm, call call outs/ins, any programming changes, control operations and changes of state. This information can be printed locally, transferred to a PC via Hyperterminal(comes standard with Windows) or uploaded to the Internet using DiaLogOnline.

Can we use the Elite with our SCADA system?  [top]
The Modbus RTU Option, which can be downloaded into the Elite over a phone or cell line, provides full compatibility with virtually every SCADA system. Using the SCADA systems Modbus driver, you have access to the following information: Current analog values Current digital input states Current run time and counter values Alarm states of each channel Acknowledge states of each channel Read and Write access to relays

Can we use the Elite as a pump controller?  [top]
The Pump Control Option, makes the Elite into a Duplex Pump Controller to control based on level from either float switches or a level sensor. Frequently asked questions about the Pump Control Option.

Can the Elite interface directly to a PLC?  [top]
The PLC Option, turns the Elite into a Modbus Master, allowing it to communicate with PLCs over a serial Modbus RTU link. Allen-Bradley PLCs can be comunicated using the Pro-Link Modbus-DF1 protocol converter.

What is the difference between the GSM SA and GSM option?  [top]
The GSM SA option is a stand-alone cellular phone that provides a dial-tone to the Elite. The GSM SA is the option to use if you need to have cellular as an automatic backup for landline. The GSM SA is a larger device than the GSM and cannot be mounted in the same enclosure as the Elite because of that larger size. The GSM is a very small, 2" x 2" cellular phone that can be mounted in the same enclosure as the Elite.